Policies and Agreements

dotPH Privacy Policy

dotPH is committed to respecting the privacy of our customers. This privacy policy is created as a simple and easy-to-understand reference of our data practices. This document outlines what data we collect, why it is collected and what we do with it. This policy applies to all dotPH brands, websites, apps, products, services and technologies (referred as “Services”). Additional privacy policies may be available for certain Services found in their respective pages.

Information Collection

  1. Cookies, analytics, tracking and similar technologies

    We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site , customize Web page content based on visitors' browser type or other information that the visitor sends.

  2. Account and Domain information

    Our site requires you to fill up forms with your contact information (name, address, phone number, fax number and email address) in order to create an account and register or subscribe to our Services. We may also collect support related information that is relevant to inquiries or requests relevant to management of your account, domain and Services with us.

Information Use

  1. Notifications

    We send out email notifications to confirm orders or to send out reminders related to your domains and Services with us. We may also be required by law to notify you via email or phone call regarding DMCA Takedown Notices, UDRP notices etc. We may also notify you when a change to our policies will affect your account, domain or Services with us. These communications do not fall under our opt-out procedures.

    We may also send notifications to you regarding offers or promotions that are related to your Services with us. You are able to unsubscribe to these promotional notices through your account settings or unsubscribe instructions in the email notifications.

  2. Disclosure

    We do not share any of your information without your permission with the exception to when we deem it necessary to comply with legal proceedings or orders. These exceptions include court orders, subpoenas, and UDRP/URS processes. Requests and documents provided during these situations are carefully reviewed and we will only comply if they meet requisite legal standards.

  3. Sharing

    dotPH shares information within its affiliated brands and companies if it is needed to provide Services or act on our behalf. We do not share your personal information to with companies, organizations or individuals outside of dotPH, unless:

    • We have your consent.
    • It is required to provide support or delivery of service requested.
    • The ownership or control of all or part of dotPH changes as a result of a merger, acquisition, or sale of assets.

Retention and Deletion of Account Information

You can contact us at [email protected] to request deletion of your information. However, we may retain personally identifiable information, if necessary, in order to resolve disputes, enforce agreements, or legal or contractual record keeping obligations. By creating a dotPH account, purchasing Services and using our support services you acknowledge and agree to these terms of retention. More information about account deletion requests can be found here.

Information Quality

We will ensure accuracy and quality of the information we collect or you provide us. We may try to contact you if we deem that your personal information is no longer accurate. You can also manage your information through your account management pages or by contacting us.

This Privacy Policy only applies to dotPH. This Privacy Policy does not apply to the practices of companies that dotPH does not own or control, or to people that dotPH does not employ or manage. Some third-party products may have different privacy policies and practices that are not subject to this Privacy Policy.

We reserve the right to modify this Privacy Policy to reflect changes to our practices at any time. If there is a significant update, we will notify you via email or via a notice on our website prior to the change becoming effective.

If you have questions about this Privacy Policy, you may contact our support at [email protected].